Dealing with Difficult People & Conflict

Dealing with Difficult People and Conflict

Do you sometimes feel people take advantage of you? Do you pay the price for being “too nice”? Do you have a few people that you deal with regularly that just drive you crazy? Would you like to get better results when you deal with them and with everybody? Would you like to be more effective whenever conflict arises? This workshop will help you be more effective in all situations! We will cover:

How to identify the different personality types you are faced with
How to deal with people more effectively under all conditions
Techniques to help you COMMUNICATE MORE EFFECTIVELY
A six-step process for keeping your S.A.N.I.T.Y.
A PERSONAL ACTION PLAN for your future success
How to get better results when you have CONFLICT in your life
What conflict is and how it can benefit us
Successful methods for resolving conflict quicker and better

“Swallowing angry words before you say them is better
than having to eat them afterwards."

- H. Jackson Brown